Sendwithus Web Portal Issues

Incident Report for sendwithus

Resolved

This incident has been resolved.
Posted Mar 20, 2018 - 11:27 PDT

Update

Our engineering team is seeing lower connectivity error rates coming from the Sendwithus dashboard. Users should now be able to access the dashboard. Our team is continuing to monitor.
Posted Mar 20, 2018 - 09:48 PDT

Update

Some users may still be experiencing connectivity issues for the Sendwithus Dashboard. Our engineering team is working on a solution.
Posted Mar 20, 2018 - 08:17 PDT

Monitoring

The dashboard's status has been returned to normal and our engineering team is monitoring.
Posted Mar 20, 2018 - 07:29 PDT

Identified

Our engineering team has identified an issue with an upstream provider. We're currently working on a resolution.
Posted Mar 20, 2018 - 07:19 PDT

Investigating

The Sendwithus dashboard is currently experiencing intermittent availability issues. Our engineering team is investigating. Emails are still being delivered.
Posted Mar 20, 2018 - 06:59 PDT