Monitoring - A solution has been deployed and API responses and response times have returned to normal. The Sendwithus platform team is monitoring.
Mar 24, 19:56 PDT
Identified - The issue has been localized to an upstream provider. A solution is being put in place.
Mar 24, 16:38 PDT
Investigating - Sendwithus's engineers have been alerted to an abnormal number of API errors and are investigating.
Mar 24, 15:41 PDT
Web Interface Operational
API Degraded Performance
Email Delivery Operational
Analytics Data Operational
Email Service Providers Operational
Mailgun API Operational
Mailgun Delivery Operational
Mailjet API Operational
Mailjet Outgoing SMTP Operational
Mandrill Global Operational
SendGrid API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 23, 2017

No incidents reported.

Mar 22, 2017

No incidents reported.

Mar 21, 2017
Resolved - This incident has been resolved.
Mar 21, 15:51 PDT
Investigating - Some users may be experiencing increased latency in the Sendwithus dashboard. Sendwithus engineers are aware and investigating.
Mar 21, 14:06 PDT
Mar 20, 2017
Resolved - This incident has been resolved.
Mar 20, 15:12 PDT
Monitoring - A solution has been put in place and API availability is returning to normal. The engineering team is monitoring.
Mar 20, 13:10 PDT
Investigating - The Sendwithus engineering team is investigating the slightly elevated timeout rates. Email is still sending.
Mar 20, 12:39 PDT
Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017
Resolved - This incident has been resolved.
Mar 17, 14:01 PDT
Monitoring - The API app has returned to normal. Sendwithus engineers are monitoring.
Mar 17, 12:51 PDT
Investigating - Our internal systems have alerted us to an elevated number of request time outs on the API and Web Portal. The Sendwithus engineering team is investigating. Emails are still sending.
Mar 17, 10:29 PDT
Mar 16, 2017

No incidents reported.

Mar 15, 2017

No incidents reported.

Mar 14, 2017
Resolved - This incident has been resolved.
Mar 14, 14:55 PDT
Monitoring - A solution has been deployed and the API has returned to normal. We apologies for any inconvenience.
Mar 14, 14:27 PDT
Identified - Sendwithus' engineers have identified the issue and are working on a solution.
Mar 14, 13:12 PDT
Investigating - Sendwithus' engineering team have identified an elevated amount of 503's on the API and are investigating.
Mar 14, 12:07 PDT
Resolved - Email delivery times have returned to normal.
Mar 14, 12:06 PDT
Monitoring - Delivery speeds are beginning to return to normal. Our engineers are continuing to monitor.
Mar 14, 11:45 PDT
Identified - Some customers may be experiencing delivery delays of up to ten minutes. Sendwithus engineers are investigating.
Mar 14, 10:51 PDT
Mar 13, 2017

No incidents reported.

Mar 12, 2017

No incidents reported.

Mar 11, 2017

No incidents reported.

Mar 10, 2017

No incidents reported.