sendwithus Status

All Systems Operational

Web Interface Operational

API Operational

Email Delivery Operational

Analytics Data Operational

Email Service Providers Operational

Mailgun API Operational

Mailgun Delivery Operational

Mailjet API Operational

Mailjet Outgoing SMTP Operational

Mandrill Global Operational

SendGrid API v2 Operational

SendGrid API v3 Operational

SendGrid Event Webhook Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 23, 2017

No incidents reported today.

Sep 22, 2017

No incidents reported.

Sep 21, 2017

No incidents reported.

Sep 20, 2017

No incidents reported.

Sep 19, 2017

No incidents reported.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017

Elevated API Errors

Resolved - Service has been restored to both attachment API calls and campaign functionality. The root cause was an outage in the US-EAST AWS S3 service, full details are available here: http://status.aws.amazon.com/
Sep 14, 13:03 PDT

Monitoring - Update from our engineering team: the errors are isolated to emails involving attachments, and campaign sending. All other operations are working normally.
Sep 14, 12:36 PDT

Investigating - Errors within the S3 service in AWS's US-EAST-1 are causing higher error rates when using our API and loading the Sendwithus dashboard. Our team is monitoring the situation closely.
Sep 14, 12:21 PDT

Sep 13, 2017

No incidents reported.

Sep 12, 2017

No incidents reported.

Sep 11, 2017

Slow Log Updates

Resolved - This incident has been resolved.
Sep 11, 14:01 PDT

Monitoring - The Sendwithus platform team has released a solution. The lag time in events and analytics is returning to normal and we'll be monitoring the situation throughout the day.
Sep 11, 05:00 PDT

Identified - The Sendwithus platform team has identified a much higher than normal amount of traffic on our events processing system. Email is still sending, but log events and analytics in the dashboard and delayed. We apologize for any inconvenience and are working on resolving the issue.
Sep 8, 11:50 PDT

Sep 10, 2017

No incidents reported.

Sep 9, 2017

No incidents reported.