sendwithus Status

All Systems Operational

Web Interface Operational

API Operational

Email Delivery Operational

Analytics Data Operational

Campaigns & Connect Operational

Email Service Providers Operational

Mailgun API Operational

Mailgun Delivery Operational

Mailjet API Operational

Mailjet Outgoing SMTP Operational

SendGrid API v2 Operational

SendGrid API v3 Operational

SendGrid Event Webhook Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Infrastructure Maintenance Sep 30, 19:00-23:00 PDT

During maintenance customers may see an elevated rate of API errors when using the Customer API endpoints. API failures are safe to retry. The Sendwithus dashboard may be similarly affected when using the Customer search page. We forsee no issues with email delivery.
Posted on Sep 19, 12:40 PDT

Past Incidents

Sep 19, 2019

No incidents reported today.

Sep 18, 2019

No incidents reported.

Sep 17, 2019

No incidents reported.

Sep 16, 2019

Sporadic API issues

Resolved - Due to an issue with our platform provider, some customers experienced higher failure rates on the API. Customers would have seen 404's resulting from our API endpoints between 18:04 UTC — 22:35 UTC. All 404s can be safely retried.

We're working on better monitoring to alert our users to unexpected availability issues sooner.
Sep 16, 09:00 PDT

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

Increased API Errors

Resolved - This incident has been resolved.
Sep 5, 11:52 PDT

Monitoring - The root issue has been resolved and a solution has been put in place, we're monitoring the results.
Sep 5, 09:24 PDT

Investigating - There is an abnormal increase of server errors on our email related APIs. Our engineers are investigating. Failed requests are safe to retry.
Sep 5, 08:34 PDT

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