All Systems Operational
Web Interface Operational
API Operational
Email Delivery Operational
Analytics Data Operational
Campaigns & Connect ? Operational
Email Service Providers Operational
Mailgun API Operational
Mailgun Delivery Operational
Mailjet API Operational
Mailjet Outgoing SMTP Operational
SendGrid API v2 Operational
SendGrid API v3 Operational
SendGrid Event Webhook Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Infrastructure Maintenance Sep 30, 19:00-23:00 PDT
During maintenance customers may see an elevated rate of API errors when using the Customer API endpoints. API failures are safe to retry. The Sendwithus dashboard may be similarly affected when using the Customer search page. We forsee no issues with email delivery.
Posted on Sep 19, 12:40 PDT
Past Incidents
Sep 19, 2019

No incidents reported today.

Sep 18, 2019

No incidents reported.

Sep 17, 2019

No incidents reported.

Sep 16, 2019
Resolved - Due to an issue with our platform provider, some customers experienced higher failure rates on the API. Customers would have seen 404's resulting from our API endpoints between 18:04 UTC — 22:35 UTC. All 404s can be safely retried.

We're working on better monitoring to alert our users to unexpected availability issues sooner.
Sep 16, 09:00 PDT
Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019
Resolved - This incident has been resolved.
Sep 5, 11:52 PDT
Monitoring - The root issue has been resolved and a solution has been put in place, we're monitoring the results.
Sep 5, 09:24 PDT
Investigating - There is an abnormal increase of server errors on our email related APIs. Our engineers are investigating. Failed requests are safe to retry.
Sep 5, 08:34 PDT