Elevated API error rates

Incident Report for sendwithus

Resolved

This incident has been resolved.

Posted Mar 16, 2020 - 10:44 PDT

Monitoring

Due to an issue with an upstream hosting provider users will have likely seen a higher than normal rate of HTTP 500 error codes from the Sendwithus API between 16:00 UTC - 17:00 UTC.

Our engineers are monitoring the issue.

Posted Mar 16, 2020 - 10:15 PDT

This incident affected: Web Interface and API.