Elevated API Errors

Incident Report for sendwithus

Resolved

This incident has been resolved.

Posted Jan 15, 2018 - 15:11 PST

Monitoring

API error rates have returned to normal and the dashboard is loading. Our team is standing by and monitoring.

Posted Jan 15, 2018 - 14:11 PST

Identified

The issue has been identified as part of an issue with an upstream service. The Sendwithus engineering team is working to get this resolved.

Posted Jan 15, 2018 - 14:02 PST

Update

We are also experiencing issues serving the dashboard. Our engineering team is still investigating.

Posted Jan 15, 2018 - 13:54 PST

Investigating

We're experiencing an elevated level of API errors and our engineers are currently looking into the issue.

Posted Jan 15, 2018 - 13:44 PST