Elevated API Errors

Incident Report for sendwithus

Resolved

This incident has been resolved.

Posted Mar 24, 2017 - 21:46 PDT

Monitoring

A solution has been deployed and API responses and response times have returned to normal. The Sendwithus platform team is monitoring.

Posted Mar 24, 2017 - 19:56 PDT

Identified

The issue has been localized to an upstream provider. A solution is being put in place.

Posted Mar 24, 2017 - 16:38 PDT

Investigating

Sendwithus's engineers have been alerted to an abnormal number of API errors and are investigating.

Posted Mar 24, 2017 - 15:41 PDT